Yes. ASHLUME rings, bracelets, and necklaces are unisex titanium jewelry, made to be worn by anyone. Sizing is based on measurements, not gender, so choose the size that matches your finger, wrist, or neck using our Sizing Guide.

Yes. Because ASHLUME designs are gender-neutral, many customers choose the same piece, or complementary pieces, as couples' jewelry. If the fit is off, you can exchange within 30 days of delivery, and your first exchange ships free. See our Shipping & Returns page for details.

Every ASHLUME ring, bracelet, and necklace is made from solid titanium, never a plated or coated base metal. Titanium is about 40% lighter than stainless steel, which is why the pieces feel comfortable all day. Learn more in our Material Guide.

ASHLUME chains (necklaces and bracelets) are made from Grade 1 commercially pure titanium, the softest and most flexible titanium grade. ASHLUME rings are made from ASTM F136 titanium alloy (Ti-6Al-4V ELI), an implant-grade alloy that is about 90% titanium and is stronger and more scratch-resistant than pure titanium. See our Material Guide for details.

No. "Titanium steel" is a marketing term for stainless steel, and it contains no titanium. ASHLUME makes its jewelry only from true titanium: Grade 1 titanium for chains and F136 titanium alloy for rings.

No. ASHLUME Grade 1 chains and F136 rings contain no added nickel, which makes them a good option if you have a nickel sensitivity. Individual sensitivities vary, so if you have a severe metal allergy, check with your doctor first.

ASHLUME titanium jewelry has no added nickel and is biocompatible, so it is well tolerated by most people with sensitive skin. "Hypoallergenic" isn't a regulated term, and individual sensitivities vary, so if you have a severe metal allergy, check with your doctor first.

No. Titanium contains no copper, and it forms a natural oxide layer that keeps it highly stable. It is much less likely than brass or copper-alloyed jewelry to react with your sweat, lotions, or skin, so ASHLUME pieces won't leave green or black marks.

No. Titanium is highly corrosion-resistant, so ASHLUME jewelry doesn't rust or tarnish. Daily wear can still leave fine marks and soften the original finish, which is normal. Dirt and oil buildup can dull the surface, but it washes off with mild soap and water.

Yes. ASHLUME titanium jewelry is waterproof and sweatproof, so you can wear it in the shower, at the gym, or in the rain without rust or tarnish. If soap or lotion leaves a film, wash it off with mild soap and warm water.

Yes. Titanium doesn't rust in water and is highly resistant to saltwater and chlorine. Rinse your jewelry with fresh water afterward to remove dried salt or chemical residue.

Over time, yes. No metal is entirely scratch-proof. ASHLUME rings are made from F136 titanium alloy, which is more scratch-resistant than the softer Grade 1 titanium in our chains, but daily wear leaves fine marks and softens the original finish on both. Rubbing against harder materials, such as diamonds or sapphires, can cause scuffs. Cosmetic wear isn't covered by our Lifetime Warranty, which protects against defects and structural failure.

Titanium won't tarnish, but dirt, oils, and soap scum can build up and dull the surface. Clean your piece when you notice buildup, which is usually every few weeks with daily wear:

• Soak: Add a few drops of mild dish soap to a bowl of warm water and soak your piece for about 5 minutes.
• Scrub gently: Use a soft-bristled toothbrush around links and crevices.
• Rinse and dry: Rinse with warm running water, then pat dry with a soft, lint-free or microfiber cloth. Avoid paper towels, which can be slightly abrasive.

Also avoid harsh industrial chemicals and abrasive polishes, which can alter the finish. See our Care Guide for more details.

Each ASHLUME piece is handcrafted in small batches by our manufacturing partners in China. We hold our partners to clear standards for fair wages, safe working conditions, and responsible production, and we verify them through regular supply chain audits. Read more on our Responsibility page.

ASHLUME rings come in whole US sizes 8–12, and half sizes aren't available. Titanium doesn't stretch, so match your finger measurement to the Inner Circumference (mm) column in our ring size chart:

• String or paper strip: Wrap a non-stretch string or narrow paper strip snugly around the base of your finger, mark where the ends meet, lay it flat, and measure the length in millimeters.
• A ring you own: Lay a ring that fits comfortably flat, measure the inside diameter, and compare it with the Inner Diameter (mm) column.
• Included sizer: Every order includes a physical ring sizer in the envelope on top of the product. Keep it for future orders or gifts.

Between sizes? Size up. The one exception applies to standard-width bands only: if your finger circumference is no more than 1 mm above the smaller size's chart circumference, the smaller size should still fit. For a wide band (6 mm or wider), always choose the larger size. See our Sizing Guide for the full chart.

Generally, no. Unlike gold or silver bands, titanium rings can't be resized with conventional jewelry methods, so it's worth getting your size right the first time. If your ring doesn't fit, you can exchange it within 30 days of delivery. Resizing by a third-party jeweler also voids your Lifetime Warranty.

ASHLUME bracelets come in three lengths and don't stretch. The ranges below already include room to move, so match your wrist circumference to a range:

• 7.5" (19.1 cm): wrist 6.5"–6.9" (16.5–17.5 cm)
• 8.0" (20.3 cm): wrist 7.0"–7.4" (17.8–18.8 cm)
• 8.5" (21.6 cm): wrist 7.5"–8.0" (19.1–20.3 cm)

Measure with a flexible tape just below the wrist bone, snug but not tight. If you're between two ranges or prefer a relaxed drape, choose the longer length. If your wrist is under 6.5" or over 8.0", email us at support@ashlume.com and we'll help you find your fit.

ASHLUME necklaces come in two lengths:

• 20" (50.8 cm): Usually sits at or just below the collarbone, around the neckline of a crew-neck T-shirt, for a structured look.
• 22" (55.9 cm): Typically falls about 1 inch lower than a 20" chain, toward the top of the sternum, for a relaxed drop.

Thicker necks and broader builds take up more of the chain, so the same length sits higher. If you have a thicker neck or want extra room, start with the 22". To test, cut a non-stretch string to 20" or 22", hold the ends together at the back of your neck, and check both lengths in a mirror.

You can exchange it within 30 days of delivery, and your first exchange per order ships free. If you ordered The Fracture (plaster block), use the included ring sizer to check your fit before you break the plaster, because the order is final sale once the plaster is broken. There is no fee if the item is defective, damaged, or not what you ordered. Questions? Email us at support@ashlume.com.

Every ASHLUME order includes The Standard, a logo-embossed black linen pouch. You can add one of two plaster options when you order, and The Standard is still included with both:

• The Standard (black linen pouch), included: Made from a natural fiber, with no plastic and no filler. Keep your piece in it between wears.
• The Keep (plaster tray), +$7: A hand-poured plaster tray you can keep as a display piece. You may open the vacuum seal to check your fit.
• The Fracture (plaster block), +$10: A solid, hand-poured plaster block that you break open to reveal your piece. Allow an extra 24–48 hours for the plaster to cure before your order ships.

In The Keep and The Fracture, the piece comes in a small plastic bag. Read more on our Responsibility page.

Don't use hammers, blades, or other extreme force to open the plaster. Damage caused while opening the casing isn't covered by our warranty. If you're unsure how to open it, email us at support@ashlume.com.

No. Because breaking the plaster can't be undone, The Fracture is final sale once it's broken. We can't accept returns or size exchanges on broken casings unless there is a verified manufacturing defect. Every order includes a physical ring sizer, so use it to confirm your fit before you break the plaster.

Every piece is inspected and packed before it ships. Allow 1–3 business days for order processing.

If your order includes The Fracture (plaster block), allow an additional 24–48 hours for the hand-poured plaster to cure before it ships.

Standard shipping typically takes 7–10 business days after your order ships. Transit times are carrier estimates and don't include the 1–3 business day processing window.

Yes. Standard shipping is free on all orders.

When your order ships, we email you a shipping confirmation with tracking information. If you can't find it, check your spam folder or email us at support@ashlume.com with your order number.

Not yet. ASHLUME currently ships only within the contiguous United States (the lower 48 states). We're working on international shipping, so subscribe for the latest updates.

We start fulfilling orders almost immediately. To cancel your order or change your shipping address, email us at support@ashlume.com within 1 hour of placing your order. Once an order has entered the packing or shipping phase, we can't make changes.

Yes. Subscribe with your email to get 10% off your first order. The discount code is applied automatically at checkout.

We accept American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, and Visa.

Check with your neighbors and around your property first. Carriers sometimes mark packages as delivered before they actually arrive, so wait an additional 24 hours. If it still hasn't turned up, email us at support@ashlume.com and we'll start a trace with the carrier.

For orders over $200, we recommend selecting the Signature Required option at checkout for secure, hand-to-hand delivery. Once the carrier confirms delivery to the address provided at checkout, we can't replace packages that are lost or stolen, but we'll help with the carrier investigation as best we can.

Inspect your order as soon as it arrives. If an item is defective, damaged, or not what you ordered, email us at support@ashlume.com right away so we can look into it and make it right.

You have 30 days from delivery to request a return or exchange. Items must be brand-new and unworn, with the product tag still attached. ASHLUME may decline any request if the item shows signs of wear, scratches, or alteration.

• Returns: A flat $7.00 return shipping and handling fee is deducted from your refund.
• Exchanges: Size and style exchanges are welcome, and we cover the shipping on your first exchange per order.
• Removed tag: Items with the product tag removed are final sale.
• The Keep (plaster tray): You may open the vacuum seal to check your fit. The piece must stay unworn with the tag attached.
• The Fracture (plaster block): Final sale once the plaster is broken. We can't accept returns or size exchanges on broken casings unless there is a verified manufacturing defect.

For complete details, see our Shipping & Returns page.

Returns and exchanges follow the same simple four-step process. Request a return before sending anything back, since we can't accept items sent without one. We don't charge the $7.00 return fee if the item is defective, damaged, or not what you ordered.

• Step 1: Request
  Email support@ashlume.com with your name, account email, order ID, and item number. Tell us whether you want a return or an exchange. For exchanges, include the new size or style.
• Step 2: Approval
  Once we review your request, we'll email you a prepaid return label.
• Step 3: Ship It Back
  Send back everything that came with your order, exactly as you received it, with the unworn piece and its tag back in The Standard (black linen pouch). If you ordered The Keep (plaster tray), keep the tray as a display piece. If you ordered The Fracture (plaster block) and haven't broken the plaster, send the whole block back, packed securely. Place everything else in the enclosed Recovery Pouch (the resealable bag), attach the prepaid label, and drop it off at a carrier location such as USPS or UPS.
• Step 4: Resolution
  After we receive and inspect your item, allow 3–5 business days to process your refund or ship your replacement. Your bank may need extra time to post a refund.

Send back everything that came with your order, exactly as you received it. That means the unworn piece with its tag attached, placed back in The Standard (black linen pouch), plus any other items that came with it. Plaster packaging works differently. Keep The Keep (plaster tray) as a display piece. If you ordered The Fracture (plaster block) and haven't broken the plaster, send the whole block back, packed securely.

Yes. Every ASHLUME piece is backed by our Lifetime Warranty. If your piece fails due to a manufacturing defect or structural compromise at any point after purchase, we will replace it. The warranty applies to the original purchaser and doesn't expire. Each purchased item qualifies for one (1) replacement, or store credit if the original item is out of stock. It covers:

• Structural fracturing or cracking of the metal
• Mechanism failures, such as broken clasp springs
• Corrosion or rust (which shouldn't happen with titanium, but is guaranteed regardless)

See our Warranty page for more details.

The Lifetime Warranty applies to the original purchaser of the piece. If you received your piece as a gift, email us at support@ashlume.com and we'll help. See our Warranty page for more details.

• Patina (daily wear): Surface scratches, slight oxidation to a titanium gray hue, burnishing of the matte finish, and minor abrasions are the natural result of everyday wear. We don't replace items for cosmetic wear.
• Opening damage: Damage from using extreme force, hammers, or blades to open the plaster casing.
• Lost or stolen items.
• Modifications: Any resizing, engraving, or repair by a third-party jeweler voids the warranty.

If the original item is out of stock, retired, or no longer in production when you file your claim, we'll issue store credit instead of a direct replacement. The credit equals the net price you paid for the item, after any discounts and excluding taxes, shipping, and handling fees. All replacements and credits are subject to final review and approval by our team.

• Report: Email support@ashlume.com with your name, order ID, phone number, order date, shipping address, a brief description of the problem, and clear photos of the defect.
• Assessment: Our team will review your claim within 2 business days.
• Resolution: If approved, we'll send you a prepaid shipping label to return the defective piece. Once we receive and examine it, we'll issue your replacement, or store credit if the original item is out of stock.

Not sure whether your situation is covered? Email us with photos and we'll take a look.

Email us at support@ashlume.com and include your order number if you have one. A subject line that describes your question helps us respond faster. You can expect a reply within 1–2 business days.